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Legal Policy

Effective Date: 07-10-2026

Last Updated: 07-10-2026

1. About Flarize

Flarize Technologies Private Limited operates the Flarize website and provides information and services related to solar energy solutions, including solar consultations, quotations, calculators, project-related services, warranty and support services, and other related offerings.

Flarize Technologies Private Limited

1st Floor, Tharath Building

Kalappura, Alappuzha – 688007

Kerala, India

Email: info@flarize.com

Phone: +91 99950 83579

2. Information We Collect

The information we collect depends on how you interact with the Flarize website and services.

2.1. Information You Provide

Depending on the form or service, this may include:

  • Name, mobile number, email address, location or address-related information, and pincode.
  • Electricity consumption or electricity bill information.
  • Solar requirements, preferences, quotation or project information.
  • Information submitted through consultation, enquiry, Group Purchase, referral, warranty/service, or career forms.

2.2. Information Collected Automatically

When you visit the website, certain technical information may be collected through cookies, analytics tools, and similar technologies, including:

  • IP address, browser/device information, operating system, approximate location, pages visited, time spent, referral/source information, website interactions, downloads, link clicks, video engagement, and website searches.

3. Information Collected Through Forms

Information submitted through applicable Flarize website forms may be stored in our backend systems. We use this information to respond to requests, provide services, process enquiries, communicate with users, and manage related business activities.

4. Calculators and Interactive Tools

Calculator inputs are generally processed to provide the requested result and are not ordinarily stored in our database. Certain quotation-related information may be temporarily stored in the user's browser and transmitted to our server when required to generate a quotation or related output.

5. How We Use Your Information

We may use information for:

  • Responding to enquiries and requests.
  • Providing information about solar products and services and consultations.
  • Preparing or processing quotations and understanding solar requirements.
  • Processing Group Purchase or referral requests.
  • Managing warranty and service requests.
  • Processing job applications.
  • Improving website performance, services, security, and user experience.
  • Understanding website usage and measuring performance.
  • Detecting/preventing misuse or fraud.
  • Complying with applicable legal and regulatory requirements.
  • Other purposes communicated at collection.

6. Cookies and Analytics

Flarize uses cookies and similar technologies. We currently use Google Analytics 4 (GA4) and Google Tag Manager (GTM) for website analytics and measurement. See the Cookie Policy for details.

9. Third-Party Services

Flarize may use third-party services including:

  • Twilio — communication and OTP functionality.
  • Google Analytics / Google Tag Manager — analytics and tag management.
  • Bunny CDN — content delivery.
  • CARTO / OpenStreetMap — map functionality.
  • YouTube — video/embedded media.
  • WhatsApp — communication when a user chooses to use it.

8. Storage and Retention

Information submitted through applicable forms may be stored in Flarize backend/database systems. Certain website functionality may use temporary browser storage. Currently, some form information may remain stored until manually deleted. Appropriate retention periods for different categories of information should be confirmed by the company and legal reviewer before publication.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. No electronic transmission or storage method can be guaranteed to be completely secure.

10. Sharing of Personal Information

We may provide access to or share relevant information where necessary to provide services, respond to enquiries, operate our systems, use necessary third-party services, maintain security, comply with law, protect our rights, or prevent misuse. We do not intend to sell personal information as a commercial product.

11. Your Privacy Rights

Subject to applicable law, you may have rights to request information about personal data processed about you, request correction or deletion where applicable, withdraw consent where consent is the basis for processing, raise a grievance, and exercise other rights available under applicable data-protection law.

12. Withdrawal of Consent

Where processing is based on consent, you may have the right to withdraw consent subject to applicable law. Withdrawal does not affect processing already carried out lawfully before withdrawal.

13. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children except where permitted and handled in accordance with applicable law.

14. Third-Party Websites

Flarize may link to third-party websites or services. Their privacy practices, security, and policies are governed by those third parties.

15. International Data Processing

Some third-party providers may process information outside India. The applicable legal requirements and countries involved should be confirmed during legal review.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in services, technology, data practices, or applicable laws. The Last Updated date will be revised when changes are made.

17. Contact Us

Flarize Technologies Private Limited

1st Floor, Tharath Building

Kalappura, Alappuzha – 688007

Kerala, India

Email: info@flarize.com

Phone: +91 99950 83579

For privacy-related questions, concerns, or requests, contact us using the details above.